cv996 Terms & Conditions

1. Introduction and Acceptance

Welcome to cv996, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your use of the cv996 website, mobile interface, and all associated services. By creating an account, accessing any part of our platform, or placing a bet, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these Terms and Conditions, you must cease using the cv996 platform immediately.

cv996 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Changes become effective immediately upon publication. It is your responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of those changes.

2. Eligibility and Account Registration

To register and use cv996 services, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. cv996 strictly enforces the 21+ age restriction on all accounts. Creating an account while underage is a serious violation of these terms and will result in permanent account closure and forfeiture of all funds.
• You must provide accurate, truthful, and complete personal information during registration, including your full legal name, date of birth, address, and contact details. Providing false or misleading information will result in account suspension.
• Each individual is permitted to hold only one active account on cv996. Creating duplicate accounts, whether to circumvent bonuses, avoid bans, or any other purpose, is strictly prohibited.
• You must not use the cv996 platform from any jurisdiction where online gambling is illegal under applicable local law. It is your sole responsibility to ascertain whether your use of this platform complies with the laws of your jurisdiction.

3. Deposits and Payment Methods

cv996 supports a range of payment methods that are convenient for players across Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). The following applies to all deposit transactions:

• Accepted deposit channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported bank transfer services. The minimum deposit amount is ৳500 per transaction.
• All deposits must originate from a payment account registered under your own name. Third-party deposits are not permitted under any circumstances.
• cv996 does not charge fees on deposits; however, your payment provider may apply its own service charges. Please check with your provider before initiating a transaction.
• Deposits made for the purpose of money laundering, fraud, or any other illegal financial activity will result in immediate account closure, withholding of all funds, and notification to relevant authorities.

4. Withdrawals

Players may request withdrawals of available account balances subject to the conditions set out in this section. cv996 processes withdrawal requests in a timely manner; however, processing times may vary depending on the payment method selected and KYC verification status.

The following conditions apply to all withdrawal requests:

• The minimum withdrawal amount is ৳1,000. Requests below this threshold will not be processed until the minimum is reached.
• Withdrawals will only be processed to the same payment method used for the most recent deposit, in order to maintain a consistent financial record and prevent fraud.
• Bonus funds are subject to wagering requirements before withdrawal. A player must complete the stated rollover condition in full before any bonus-derived winnings can be withdrawn.

5. Bonuses and Promotions

cv996 offers a variety of bonuses and promotional campaigns to both new and existing players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following general terms, as well as any specific terms communicated at the time of the promotion:

• All bonuses carry a wagering requirement (rollover) that must be completed before any withdrawal is permitted. The specific rollover multiplier for each bonus will be stated clearly in the promotion details.
• Bonuses are non-transferable and may not be exchanged for cash except where rollover requirements have been fully satisfied.
• cv996 reserves the right to modify, withdraw, or cancel any bonus or promotional offer at any time without prior notice. Any abuse of the bonus system, including creating multiple accounts to claim bonuses, will result in the forfeiture of all bonuses and potential account suspension.
• Free spins awarded as part of a promotion are valid for a limited time only. Any winnings generated from free spins are subject to the rollover conditions specified in the offer.

6. Responsible Gaming and Age Restriction

cv996 is firmly committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment and must never be viewed as a source of income or a way to resolve financial difficulties. The platform is strictly for adults aged 21 and above only.

If you believe your gambling behaviour is becoming problematic, cv996 offers self-exclusion tools, deposit limit settings, and cooling-off periods. Contact our support team at [email protected] for assistance. We also encourage players to seek help from professional support organisations if needed.

7. Account Security and Prohibited Activities

You are solely responsible for maintaining the security and confidentiality of your cv996 account credentials, including your username and password. cv996 will not be held liable for any losses resulting from unauthorised access to your account due to your failure to safeguard your login details. The following activities are strictly prohibited on the cv996 platform:

• Using software, bots, algorithms, or any artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Engaging in collusion with other players, match-fixing, or any form of coordinated betting fraud.
• Using the cv996 platform for money laundering or any other unlawful financial transaction.

8. Intellectual Property

All content available on the cv996 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the exclusive property of cv996 or its content suppliers and is protected under applicable intellectual property law. The following are expressly prohibited without prior written consent from cv996:

• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the cv996 platform for commercial purposes.
• Framing or using framing techniques to enclose any trademark, logo, or other proprietary information of cv996.
• Using any meta tags or other hidden text that makes use of cv996 brand names or trademarks without explicit permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, cv996 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or interruption of service. This limitation applies regardless of whether cv996 was advised of the possibility of such damages.

cv996 makes no warranties, express or implied, regarding the availability, reliability, or accuracy of its services. The platform is provided on an 'as is' and 'as available' basis. Players acknowledge that all forms of gambling involve financial risk and that past results do not guarantee future outcomes.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these terms, or the breach thereof, shall first be attempted to be resolved through direct communication between the user and cv996's support team.

• Disputes related to game outcomes should be submitted within 14 days of the relevant game session. cv996 will review the technical logs and provide a resolution within a reasonable timeframe.
• Financial disputes, including deposit credits and withdrawal delays, should be raised with the support team. Please provide transaction references and timestamps when submitting a financial dispute.
• cv996 reserves the right to make a final determination on any dispute. Players who wish to escalate unresolved issues may contact the platform's designated complaints channel as outlined in our support documentation.

11. Termination and Account Closure

cv996 reserves the right to suspend, restrict, or permanently close any account at its sole discretion and without prior notice if it determines that a user has violated these Terms and Conditions, engaged in fraudulent behaviour, or poses a risk to the integrity of the platform or other users. In the event of account closure due to a breach of terms, any remaining balance may be forfeited.

Players who wish to voluntarily close their cv996 account may do so by contacting the support team. Upon verified request, the account will be deactivated and any eligible remaining balance will be processed for withdrawal in accordance with standard withdrawal procedures. Self-exclusion requests for responsible gaming purposes will be honoured promptly.

12. Contact and Support

If you have any questions, concerns, or require clarification on any aspect of these Terms and Conditions, our support team is available to assist you. You may reach us by email at [email protected]. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours and endeavours to respond to all enquiries within 24 hours.

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and cv996 with respect to your use of the platform and supersede all prior agreements, representations, and understandings.